Description: As Project Management becomes more and more globalized we have the opportunity to interact with business associates from many different cultures and the differences in our backgrounds can cause some interesting communication challenges. This course offers an awareness and understanding of cultural differences as defined by ethnic, religious, gender, abilities and national differences, We'll look at the effects of nonverbal communication, recognize the impact of stereotypes and learn strategies for adapting different communications styles. (PDU ID # 8752)
Instructor: Ann Craig, M.Ed and Melody Templeton, MS

Description: Presents a general framework for evaluating cases and understanding the project management issues that will be discussed in the other core modules. Project lifecycle will be analyzed as well as concepts in creating the WBS, project schedules, and budgets. (Exempt, if Foundations in Project Management Practices completed.)
Instructor: Bill Schnauffer, PMP (PDU ID# 8652)

Description: Will explore risk from different points of view (team, client, etc.), Risk identification techniques will be introduced. Quantifying risk and risk allowance methods will be discussed. The Risk Management Plan and Contingency Planning will be the focus of discussion. Many risk minimization techniques will be provided. (PDU ID # 8655)
Instructor: Jay Gassaway, MBA, PMP

Description: In today’s project environment, project managers need to be more sensitive to customers’ expectations and plan projects accordingly. This course will provide a focus on quality assurance, quality control, the quality management plan, and how project managers can use successfully the classical tools of quality management in the dynamic, ever-changing environment of a project. (PDU ID#8656)
Instructor: Kathleen Donohue, PMP

Description: This course will provide a hands-on approach to calculating, understanding, and using earned value management techniques. Different techniques for framing earned value analysis, calculating, and using earned value will be presented. The role of earned value in the broader context of project management will be presented. (PDU ID#8653)
Instructor: Al DeLucia, PMP, PE

Description: This course will provide a series of tools addressing organizational communications, motivation, team building, and leadership. Micro and macro level communication skills will be presented. Coaching and team building exercises introduced. Change management, power and influence will be investigated. (PDU ID#8654)
Instructor: Bill Schnauffer, PMP

Description: This capstone course provides a hands-on case-driven approach to understanding the art of managing projects successfully. Increased attention is given to problem, opportunity, and requirements identification. Open to students who have completed all other core modules, or by permission of the instructor. (PDU ID# 8658)
Instructor: Bill Schnauffer, PMP

Description: Project success is not measured by the amount of documentation that is produced. The success of a Project is directly impacted by the quality of the documentation and the communication and use of the documentation. It's not "How Much" but "What" needs to be documented and "How" you use this documentation to manage your project. The course will focus on a format for successful documentation of your projects. Learn how to create a "Project Plan" that you can use to manage your project. (PDU ID#8657)
Instructor: Jay Gassaway, MBA, PMP

Foundations in Project Management (CORE)
Credit for the Core course "Understanding Project Management" will be awarded to those students who have completed Villanova University/PMI-DVC's "Foundations in Project Management Practices" within the last four years. This credit can be used in addition to the PMP^® credential elective currently offered. Students interested in applying for this credit should contact Villanova University Office of Continuing Studies, (610) 519-4310.

Description: Properly understood requirements are vital to project success. Faced with increasingly turbulent business environments and the increasing complexity of projects, properly managing the requirements process is only becoming more difficult. Within this context, the course examines such topics as needs assessments, stakeholder evaluation, systems analysis, requirements determination and verification techniques, functional versus technical requirements, requirements-related quality assessment processes, requirements documentation methodologies, and requirements change management. A comprehensive case study will provide for the application of various requirements determination and management techniques. (PDU ID# 8679)
Instructor: Kathleen Donohue, PMP

Project Profitability (ELECTIVE) 23873
   October 17-18, 2008

Description: Completing a project on-time and within budget is the goal of every project manager! This course will explore the methods of planning for profit, maintaining profitability throughout the project, and restoring profitability to a project in trouble. (PDU ID#8698)
Instructor: Janet Moore, MBA, PMP

Lean Six Sigma Foundations for Project Managers (ELECTIVE) 23874
   November 7-8, 2008

Description: The student will be provided with a working knowledge to apply Lean principles, concepts, methods and tools. This class will demonstrate systematic methods for applying these tools as well as an opportunity to practice these tools with a hands-on simulation. (PDU ID#8699)
Instructor: Doug Evans, MS Statistics, CSSBB, CSSMBB

Mastering Organizational Politics in Project Management (ELECTIVE)23919
   November 14-15, 2008

Description: Success in Project Management requires a keen ability to influence others toward defined business goals. As many individuals in industry know, politics will derail projects at critical junctures. Using the PG Influence Model; understanding key factors impacting the political climate and developing strategies that look at underlying agendas, managers and leaders attending this session will have the opportunity to build key skills to produce results. (PDU ID# 8696)
Instructor: Therese M. Williams, MA

Contracting- When the Project Management Plan Includes Purchase of Goods,
    Skills or Services from Outside the Performing Organization (ELECTIVE) 23868
    December 5-6, 2008

Description: Understanding how to enter into and monitor contractual relationships is vital to high-performing enterprises in today’s outsourced world. Learn the basics of contract law and convention. Begin with contract planning: breaking down the project and deciding which components to do “in-house” and which to buy from an outside seller with awareness of complexities and risk transfer. Anticipate how to monitor the work and process changes. Make an award and administer the contract by accepting and paying for or rejecting work. Private and public sector contracting are compared. (PDU ID # 8695)
Instructor: Al DeLucia, PMP, PE

Building Resilience in Project Teams (ELECTIVE) 23875
   December 12-13, 2008

Description: Projects are temporary, but team members usually are not. Burning out to complete a project may give some short term gains, but can be very expensive to the organization in the long run. In this course, we will look at causes and effects of stress, and more importantly, of resilience. We will also look at techniques to manage stress and increase resilience for you and your team. (PDU ID# 8750)
Instructor: Kathleen Donohue, PMP

Managing Multiple Projects (ELECTIVE)
  Tentatively Spring 2009

Description: This course focuses on the individual who is responsible for managing more than one project at a time, either as a leader or team participant.  It looks at the role of the individual  responsible for managing more than one project and examines the problems and frustrations inherent in that role, with recommended solutions for survival. Participants will evaluate their own schedule using the model presented and evaluate and apply these techniques to their own personal “juggling” situation. (PDU ID# 8669)
Instructor: Jay Gassaway, MBA, PMP

Professional Development Planning for Project Managers (ELECTIVE)
   Tentatively Spring 2009

Description: In today’s workplace, career management has transferred from being the organization’s responsibility to the individual’s.  Career management has become a crucial skill, and never more so than for project managers – after all, projects are temporary!  This workshop will discuss the skills PMs want to have to keep their career thriving, including career management skills. (PDU ID# 8697)
Instructor: Kathleen Donohue, PMP

Improving your Personal Processor-Faster Reading and Better Memory (ELECTIVE)
   Tentatively Spring 2009

Description: Would your job be easier if you could read more rapidly and retain more information?  Consider it an upgrade for your personal processor.  In this workshop we will discover ways to process information more effectively at work (and at play). This course focuses on accelerating your reading and improving comprehension. You'll also learn tips for recalling names, faces and numbers as well as techniques to retain lists. (PDU ID# 8690)
Instructor: David Bush, Ph.D

MS Project® (ELECTIVE)
   Tentatively Spring 2009

Description: Most MS Project courses teach how to use the various features of this software, but don’t teach how to use them together in an integrated manner to create a real life practical project. This course will do just that. Each member of the class will build a project from the bottom-up–learning and practicing along the way all the different views, tables, and reports. The underlying agenda of the class is to build real confidence in moving around inside the software. Not only will scheduling be learned, but resource loading and levelling, cost loading and monitoring, critical path, earned value, and WBS creation and restructuring. Multiple project management, insertion, and resource pooling will also be studied. You can sit and watch the instructor do all this on the screen if you like, but it is strongly encouraged that you bring your own laptop loaded with MS Project, preferably the 2003 version.

This course is recommended for beginning users of MS Project, or intermediate users who want to review and practice. Other than general keyboard facility and ability to work with software programs, no actual background in MS Project is required; however, familiarity with common project management practices as outlined in the PMBOK is definitely required.

This course is not recommended for advanced users. MS Project Server, enterprise project management, and back-end MS Project processes will not be addressed. (PDU ID# 8692)
Instructor: Al DeLucia, PMP, PE.

Presentation Skills for Project Managers (ELECTIVE)
   Tentatively Spring 2009

Description: Great communication skills have become an essential part of the project manager’s job and are a key component for advancement in the field.  Credibility, professionalism, scope creep and even risk management are affected by the way in which we communicate.  In this hands-on course, we’ll emphasize ways to turn anxiety into anticipation, finding and keeping focus during a presentation, analyzing your audience, organizing material into logical categories and boosting your credibility as a speaker. (PDU ID# 8671)
Instructor: Melody Templeton, MS

Introduction to Business Analysis Body of Knowledge (ELECTIVE)
   Tentatively Spring 2009

Description: The International Institute of Business Analysis (IIBA) has published a draft body of knowledge for the practices of business analysts.  Come learn about what will become the international standard for business analysis and how you can integrate this with your project management process. (PDU ID# 8751)
Instructor: Kathleen Donohue, PMP

Six Sigma Foundations for Project Managers (ELECTIVE)
   Tentatively Spring 2009

Description:

Six Sigma is a disciplined approach to problem solving and process improvement.  This course will provide a foundational knowledge of the phases and deliverables of the methodology,
and will relate these to Project Management.  You will learn to identify root causes for project or process failure, to prioritize solutions, and to insure that your project benefit is sustained. (PDU ID# 8694)
Instructor: Jack Merritt, CSSMBB, CSSBB

Quality Customer Service (ELECTIVE)
   Tentatively Fall 2009

Description: Whether you deal with external or internal customers, your delivery of top notch customer service will set you apart from your competitors. This course will define "quality customer service" and will present a rigorous and well tested model for how to deliver it consistently. (PDU ID# 8687)
Instructor: Melody Templeton, MS

PMP CERTIFICATION (ELECTIVE)
The Master Certificate in Project Management emphasizes superior knowledge in the practical implementation of project management. An integral part of this practice is an in-depth understanding of PMI's Project Management Body of Knowledge (PMBOK®)3rd Edition. Students who have demonstrated this knowledge either by passing PMI's Project Management Professional(PMP®) credential examination or Villanova University /PMI®-DVC's PMP® credential preparation class can be credited with ONE elective towards the Masters Certificate. For more information, contact the Office of Continuing Studies, Villanova University.